Analytics Hub 

Objective

 Use the Analytics Hub to review course performance, track pace and flow, manage on-course interactions, and interpret your course data effectively.

1. Accessing the Analytics Hub

1. Click on the Tagmarshal icon in the upper left-hand corner of your screen.
2. Under the Management header, select Analytics Hub.

The Analytics Hub is a powerful set of tools that turns course data into actionable insights. It helps you improve operational efficiency, monitor daily or weekly goals, and analyze round performance using metrics built on millions of tracked rounds, years of research, and course partner feedback.

2. Setting Up Your Analytics View

When first opened, the Analytics Hub defaults to showing data for today’s date. You can adjust this view to any desired time period.

Customize Your Filters

• Course Selection: Choose 18 holes (or another configuration).
• Hole Type: Select all or specific hole types.
• Hole Start: Choose all or specific starting holes.
• Group Size: Filter by all groups or specific sizes (1–6 players).
• Date Range: Select from Today, Yesterday, Last 7 Days, Last 30 Days, This Month, Last Month, or a Custom Range.

Once your filters are set, click Generate Report.

3. Reviewing Tracked Groups

The first module displays how many groups were tracked during your selected time period, broken down by group size.
Example:

• 1 group of 2 players
• 1 group of 3 players
• 24 groups of 4 players
• 5 unassigned groups (unknown group size)

This data helps identify participation trends and group distribution patterns.

4. Analyzing Average Round Times

This graph compares your hour-by-hour average round time to your goal time for each part of the day.

Example:

• Average round time: 4 hours 32 minutes
• Goal time: 4 hours 35 minutes

Hover over the graph to view how many groups were tracked at each hour and whether rounds were below or above pace.

5. Reviewing Weather Integration

Weather plays a major role in round times. The integrated weather module shows:

• Daily weather conditions
• Wind speeds
• Key environmental factors

This helps explain variations in performance—for example, slower rounds on windy or rainy days.

6. Viewing the Daily Breakdown

This section provides a day-by-day summary for your selected reporting period.
Hovering over a date reveals:

• Total rounds tracked
• Average round time vs. goal
• Time difference (± minutes)

Clicking a day opens a detailed daily view for further analysis.

7. Managing On-Course Interactions and Goals

This module tracks on-course interactions—instances when your team engages with groups during play.

Note: These are not messages but logged interventions by staff such as marshals or player assistants.

You can track:

• Number of on-course interactions logged
• Average time it takes to log an intervention once a group starts playing behind pace
• Average correction time (how long it takes a group to get back on pace)
• Interventions vs. check-ins (check-ins are positive interactions with groups on pace)
• Problem groups addressed (identified as 10+ minutes behind both pace and the group ahead)
• Intervention success rate (percentage of groups that corrected their pace post-intervention)

You can adjust these interaction goals by clicking Edit Goals. (Goal setting is covered in a separate module.)

8. Reviewing Hole-by-Hole Stats

This module provides a hole-by-hole performance overview, showing which holes are on pace or behind pace.

Example:

• 8 of 19 holes (including halfway house) are on pace or better.

You can see the following:

• Minutes or seconds over/under goal time for each hole
• Breakdown by zone (Tee Box, Fairway, Green)
• Insights into which zones are consistently slower or faster

If you’d like to adjust goal times for specific holes, contact your Customer Success Associate for assistance.

9. Understanding Pace Distribution

The Pace Distribution Wheel visualizes the percentage of groups that are on or behind pace and by how many minutes.
Example breakdown:

• 21% are more than 20 minutes over goal time
• 27% are under 10 minutes over goal time
• 24% are on time or better

This gives an instant overview of overall course flow performance.

The Analytics Hub empowers you to:

• Monitor real-time and historical performance
• Analyze weather and pace factors
• Log and review staff interactions
• Optimize course efficiency using data-driven insights