Tagmarshal SOP: Access the Fixes Page & Update Firmware

How to Access the Fixes Page & Update Firmware

Step 1: Open the Menu Tap on the menu icon (the 3 horizontal lines) located in the top right corner of your screen.

Step 2: Tap and Hold the Target Area You will need to press and hold down on a very specific, hidden area of the screen to access the next menu.

  • Locate the word "Admin."

  • Tap and hold the empty space directly next to "Admin" and just above the geofence count for the Cart Stop Fences. (See the highlighted area in the image below).

WarningNote: If you tap slightly outside of the correct target area, the app may prompt you for a username and password. If this happens, simply tap anywhere outside of the prompt box (or use the back arrow at the bottom of your screen) to close it, and try tapping and holding the target area again.

Step 3: Open the Fixes Page If you tapped the correct area, a black screen will pop up displaying a list of values. This is the Fixes Page.

Step 4: Update the Firmware From this black screen, locate and tap on "Firmware Update" to begin the update process.