Device numbered incorrectly or renumber, cart number wrong
If a device is numbered incorrectly or you would like to have a device renumbered, our team will require the full IMEI number along with the new device number you would like it to be changed to.
Example
Current Device Number: 25
IMEI: 863717050219901
Requested New Number: (Your preferred number here)
How to Locate the IMEI Number
You can find the IMEI numbers for your device by following the appropriate guide below:
Next Steps
Once you’ve located the IMEI and confirmed the new number you’d like assigned, please contact our Support Team (support@tgmarshal.com) with:
Our team will then process the renumbering and confirm once the change has been completed.
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